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WHAT WE DO.

ThePak is an innovative cloud-based solution that services sports facilities globally, giving owners and stakeholders ultimum control of their business.

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CUSTOMER MANAGEMENT SYSTEM (CMS)
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CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
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BOOKING SYSTEM & PAYMENT GATEWAY
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MANAGEMENT REPORTING
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CENTRALISED COACHING SYSTEM
  • Booking system & payment gateway
  • Set up multiple venues and locations
  • Comprehensive members information and data centralised
  • Detailed financial transactions
  • Online financial management reporting tools
  • Supports major payment gateways and multiple currencies
  • Track, manage, and message your clients with ease and improve your customer experience
  • Create unique client profiles featuring client photos and detailed data
  • Track communications sent to members
  • View bookings and history from a client's profile
  • Send automatic e-mail and payment link for bookings and membership renewals
  • Identify and target parents and players who have not re-signed
  • Take your entire booking and payment process online or onto our apps with our secure payment module
  • Set different fees and discounts across multiple locations, venues, programmes, facilities and events
  • Allow manual payments, refunds, credits, promos and multiple discounts, specific to individual sessions, events and facilities
  • Eliminates duplicate bookings with built-in conflict resolution
  • Move bookings across locations, venues and programs
  • Allow trial bookings
  • Alter time and location for events
  • POS and secure customer payment
  • Actively track and report all payments received in real time
  • Full monthly accounting revenue reports
  • Increase business performance by tracking non payments through attendance reports
  • Measure your growth with custom reports tailored to your business needs
  • Run various financial and point-of-sale reports to highlight opportunities for business growth and ensure all of your books are reconciled
  • Determine the most popular sessions, your busiest time of day, underperforming classes and more by generating booking and availability reports
  • Centralise the scheduling of your physical resources and consolidate all of your classes and courses
  • Generate individual on line development plans including personal coaching tips and training films
  • Assign multiple coaches to multiple sessions
  • Take player registration on the field through the coaches’ app
  • Auto generate coaching syllabus and manuals online before every session
  • Communicate with coaches and players online
  • Player assessments and reports
  • Set player challenges